POT wash area not ideal being outside in colder damp days. No soap in Gents and one of ladies cubicles does not lockStaff very friendly overall clean and tidy site

Caravan 34ProsThe caravan was well appointed, including towels etc.Sadly that's where the positives endConsTV signal was woeful. Not one single channel could be tuned without becoming pixelated and jumpyWiFi was non-existent. Apparently a known issue but failed to mention it at time of bookingNo phone signal either, so I couldn't even use my phone as a hotspot for work purposesNo compensation offered despite having to cut my trip short. Still waiting on a response from the campsite.Caravan was very close to a noisy roadBeds were unbelievably soft (personal preference, but it's a no-go for me and my back)Staff were short, bordering on rude over the phone and via emailFront door and patio doors have daylight when fully closed/locked, so they need to be replaced/fixed (draughty)Overall, it's very basic, but the customer service was so poor, I couldn't possibly recommend it, unless you were desparate.

We were a bit disappointed that there were no views of the river from the pitch just looking at other motor homes and caravans. But we enjoyed a nice walk along the river instead. Very helpful staff and clean warm amenities too. Loved the chickens coming to say hello when we arrived !

Secure,clean and a short drive to Hawick. Very well run with pleasant staff. Wayne as an ex top notch Springbok rugby player is an interesting character.

Site is in a nice location next to the river (obviously) with easy access from the main road.Reception (Julie) very friendly and accommodating with good advice on local walks.Easy walk into Hawick along a riverside path, lots of pubs, restaurants, and shops. Nice museum in Morton park.Facilities on site limited and one working toilet not ideal although site was fairly quiet.Pitch services OK but pitches close together and TV aerial hook up not working

Location a bit isolated. Staff friendly. Gfavilities good, toilet and showers very clean. Value for money fair.

Friendly welcome. Chicken droppings on our pitch. Noisy road. Only one toilet working . Grass needed cutting, generally looked down at heal. Needs more input from staff and investment from the owner's.

The pitches and the facilities are really good. The noise from the street is acceptable. We missed the bridge over the River Tevior which is drawn in the plans, so the planned evening walk was not possible. And only one toilet in the facilities for each sex is not enough, there musst be always the option to find a suitable toilet if really needed.

Great site with river for fishing , Accommodation was great very clean and everything in the pod that we needed Fabulous huge hot tub

The lodge/pod (kirkton view) itself was very nice -descent size with good furniture and equipment - the hot tub was clean and easy to use - lodge/pod gets 5 out of 5 The site is small and well maintainedYou have to pay £200 in advance returned if no damage or issues - we later read some people had all or some of it retained for flimsy issues - we left the place as we found it and had the £200 returned but it’s a lot to ask up front - and a lot of rules to follow - the guy at the desk - Gus told us they would tell us first if and what we were being charged for breakages/damage/clean up issues !! The road out of the site on a bend and is dangerous at the best of times - it’s 60 mph and you have a limited view - the site really should take down the hedges/fence etc to improve your view when turning right out of the site You could walk into town about 20 minutes would do it but again the road at the start has no pavement so you would be walking into 60 mph traffic -