Hi there,Thank you for taking the time to leave feedback about your recent stay with us over New Year. We're truly sorry to hear that your experience didn't meet your expectations and that you felt disappointed enough to cut your stay short.We pride ourselves on being a fully dog-friendlypark and go out of our way to make sure four-legged guests are welcome. We have a dedicated on-site dog walk complete with bins for your convenience, so pets can stretch their legs without needing to leave the park. We're always happy to point this out to guests on arrival if it's not immediately obvious.Regarding the appearance of the pods and park, we work hard to provide accurate and honest descriptions across all our listings, photos, and videos (including on TikTok) to help set the right expectations. We're disappointed that it didn't match what you were hoping for, and we'd love to understand more about what felt different so we can improve.If you'd ever consider giving us another chance, please get in touch directly.Wishing you all the best, and we hope to welcome you (and your pup!) back in the future.Warm regards, Philip

Thank you so much for coming back to stay with us again – we’re absolutely delighted that you chose the same lodge for your second visit! It’s wonderful to hear that it’s become your go-to spot for some proper peace and quiet, away from the hustle and bustle.We love that Barrhill gives guests the chance to truly switch off and recharge, and feedback like yours makes all the hard work worthwhile. We hope you left feeling relaxed and refreshed!Whenever you’re ready for trip number three (no pressure, of course ??), we’d be thrilled to welcome you back. Just let us know if there’s anything we can do to make your next stay even better.Safe travels home, and thanks again for the lovely review!Warm regards, Philip Barrhill Holiday Park

Thank you so much for your wonderful review – we’re absolutely thrilled to hear that this was your third stay with us and that it just keeps getting better each time! ??It means the world to us that you find Barrhill the perfect place to relax, and we’re especially pleased you love the comfort and cleanliness of the pods, plus the bonus of our Cookhouse for those family meals together. Feedback like yours really does make all the difference.We can’t wait to welcome you back for visit number four – it’ll be lovely to see you all again soon!Thank you once more for such kind words.Warmest regards, Philip Barrhill Holiday Park

Thank you so much for your lovely review – it’s always a pleasure to welcome you and your partner back to Barrhill!We’re really pleased to hear that you both enjoy coming down for a weekend getaway and that you find the park quiet, peaceful, and equipped with top-quality facilities – especially at a price that feels fair. That’s exactly the experience we aim to give every guest.It’s guests like you who make running this place so rewarding. We’d love to see you both again soon for another relaxing weekend escape!Warmest regards, Philip Barrhill Holiday Park

Thanks for the great review, and thanks for choosing us to stay for your special birthday ?? The car looks fantastic and we wish you all the best with it. Phil

We love repeat customers like yourself. Thanks for booking and see you again soon ??Phil

Thanks for the fantastic review, it's nice to be appreciated and we really appreciate you booking and recommending us to others ?? Phil & Laura

We really appreciate the fantastic review, thank you for taking the time to recommend us to others ?? Phil and Laura

Thanks for the great review! Unfortunately we just couldn't justify a shop on site, there is a great wee shop in the village just 1 mile away that's quite well stocked and does hot & cold food. Phil and Laura

Thanks for the lovely review. It's really is a fantastic place to be (even if we do say so ourselves) Thanks for the lovely compliments and we hope to see you soon Phil and Laura